In this episode of The Full-Time FBA Show, Rebecca and Stephen talk about the most important section of an Amazon product page: the Buy Box. They’ll share with you what the Buy Box is, how the Buy Box works, and more importantly, how you can win the Buy Box.
With over 80% of sales on Amazon coming from the Boy Box, this episode is sure to help you increase your sales and profits. Since more time in the Buy Box = more sales, they’ll show you how to increase your chances of winning the coveted Buy Box.
Listen on the podcast player below.
Like what you hear? Be sure to leave us a rating and a review. Here’s how.
Links and resources mentioned in this episode:
- Keepa (Amazon sales rank history and price history tracker)
- 6 Things You Need to Know About the Amazon Buy Box
- How to Win The Amazon Buy Box for Maximum Sales
- Feedback Genius – use the coupon code GOPROSMO to get 30% off your first 3 months
- Full-Time FBA Facebook group
- Amazon Pro-Seller Sign Up
- Rebecca’s book recommendation: I Think You’re Wrong (But I’m Listening): A Guide to Grace Filled Political Conversations
- Listen to the above as an audiobook on Audible
Right-click here and save as to download this episode to your computer.
More Episodes from The Full-Time FBA Show podcast:
Don’t miss an upcoming episode! Subscribe, download episodes, and review the Full-Time FBA Show:
-
-
- Subscribe on iTunes
- Follow on Spotify
- Follow on Amazon Music (or just ask Alexa to “play The Full-Time FBA Show podcast”)
- Follow on iHeartRadio
- Subscribe on Podbean
- Subscribe on Podbay
- Subscribe on Podchaser
-
The Reseller’s Guide to a Year in FBA
One of the ways you can make selling on Amazon FBA easier is to know ahead of time exactly what to expect each and every month of the year.
Imagine what it would feel like knowing you were not missing out on any of the opportunities that will come your way this year. Imagine working on your Amazon business knowing exactly what your priorities are, what you need to avoid, and what you need to accomplish during each month to make progress toward making this year your best sales year ever.
Now you can with the course The Reseller’s Guide to a Year in FBA: A Month by Month Guide to a Profitable Amazon Business. The package includes a 275+ page ebook, monthly training videos, a private Facebook group, and more!
Back to the main page for The Full-Time FBA Show
Episode Transcript:
Announcer: Welcome to the Full-Time FBA Show. In each episode, it’s our goal to help you turn part-time hours into a full-time income, selling almost anything on Amazon. Now, your hosts of the show, Stephen and Rebecca Smotherman.
Stephen: All right. Welcome, everyone, to Episode 2 of the Full-Time FBA podcast, and you know what, Rebecca?
Rebecca: Yes, what?
Stephen: I am like super excited. We’ve made it to Episode 2.
Rebecca: Whoo-hoo.
Stephen: Yes. Actually it is a big deal. I’ve actually listened to podcasts out there, and I listened to the first episode and I’m ready for the next one, and there wasn’t a second episode. They like gave up.
Rebecca: I think we’ve done a good job of getting to Episode 2, and then our next goal should be getting to Season 2.
Stephen: Ooh, yes.
Rebecca: Because that’s even worse, I think, when I’ve like committed to an entire season of a podcast and I’m waiting. There’s one in particular that I’ve been waiting for like a year for them to release Season 2, and it’s just not there. I’m like, “Did they forget? Did they move on?” I’m still waiting.
Stephen: That whole, you know, limbo is just … I can’t imagine, but we’re not going to put our listeners through that. We will have Season 1, followed by Season 2, and hey, we’ll make the goal for Season 3.
Rebecca: Okay.
Stephen: Today we’re talking about the buy box. Understanding the buy box is a crucial part of being a successful Amazon seller, and so we’re going to do a deep dive into the buy box, and we might even do a little thinking outside of the buy box in some of our conversations about the buy box. Is that too bad of a pun?
Rebecca: Yeah. I’m used to it, though, and probably our listeners, if they followed us on the blog at all, are used to your puns as well.
Stephen: Okay. I’ll try not to be too pun-intensive during this time, but just know it will happen every once in a while, and my wife will keep me in check.
Rebecca: Okay, so on that note, let’s get started with talking about the buy box, and what it is exactly and how it works, and then after that we’ll dive a little bit deeper. Why don’t you start off, Stephen, by telling us what exactly is the Amazon buy box?
Stephen: Well, if you’ve ever been a shopper on Amazon, and hopefully you have, you’ve seen a little box in the top right-hand corner of a product page that has a quick little link that says, “This is how much it cost, and this is the button to buy it.” You can click to add it to your cart or you can buy it with one click, but that is the buy box, the place on the Amazon product page where the item is available to purchase. Now, there is another option to see like where other people are offering the buy box as well, but almost no one ever looks at the other offers. Most people pick from the buy box, and so it’s extremely important to understand the buy box.
Rebecca: I have to say that before I became an Amazon seller, I was a extensive Amazon buyer, and I’ve had a Prime subscription pretty much since it became a thing, and I didn’t know about the “Available from these sellers” or “Click through to find other sellers” until I became an Amazon seller. The buy box, being where the majority of sales come from, really is a huge deal.
Stephen: Right, and there are no exact, you know, data information. Amazon does not release this information, but it’s estimated that 75% to 80% of all sales on Amazon go through the buy box. The buy box, it’s the holy grail of where you need to make sure that your offer is listed if you are a seller on Amazon. Later on in the second half of this podcast, we’ll talk to you about how to win the buy box, but before you can win it, you have to understand it, and that’s what we’re going to be talking about in the rest of this first part of the podcast.
Rebecca: Okay, so why don’t you go into some of those factors that would help us to understand the buy box more?
Stephen: All right. I think there’s a lot of misconceptions and myths about the buy box that are out there, so hopefully this will, you know, straighten some things out and get people all on the same page, because when you understand the buy box, it helps you price a lot smarter. It helps you understand your competition a lot more, and it helps you know why you’re getting sales and why you’re not getting sales.
Stephen: One of the most important things to know right off the top of the list is that the buy box rotates. It’s not something that you earn and then you keep until you sell out. The buy box rotates between all sellers who are eligible for the buy box. If you have a price that is eligible for the buy box, you’re going to get a little percentage in the buy box. One of your competitors might get a percentage in the buy box, but if there are multiple competitors trying to sell the same item around the same price, the buy box is going to rotate, and it’s going to rotate for multiple reasons, but just understanding that one little factor.
Stephen: The buy box rotates depending on an unknown Amazon algorithm. It’s good to understand that, knowing that if you even just get a small percentage of the buy box rotation, you’re going to get some more sales.
Rebecca: Okay, so we’ll go more in depth into how you can win the buy box as it’s rotating towards the end of this podcast, but that’s a good first point, that the buy box rotates. You’re not going to get it and keep it forever. There will be times when, even though you’re eligible for it, you’re not going to have it, so that’s a good first step, a good first factor to think about. Okay, what’s another factor?
Stephen: Well, this is another really important one, because this is probably the biggest myth about the buy box. The truth is that having the lowest price does not always guarantee the buy box. Too many Amazon sellers out there think, “I’ve got to be the lowest price to get the next sale. I’ve got to be the lowest price to get the buy box. I’ve got to be the lowest price in order to make any money on Amazon,” and that’s absolutely not true. The buy box, like I just said, rotates, and it rotates to different sellers who have competitive prices.
Stephen: Sometimes the buy box might be a dollar more or a dollar less than it is right now, and it rotates, but having the low price does not guarantee the buy box. I’ve seen before where a buy box was priced $5 higher than the lowest Amazon FBA competitor, and I’ve seen times where I’ve had the buy box, but the lowest price was $5 cheaper. Just because you have the lowest price does not always mean you’re going to get the buy box.
Rebecca: Okay. In addition to the price, talk for a minute about geography and location. How does that influence who gets the buy box?
Stephen: We all know that Amazon wants to be the most customer-centric website on the planet, and so having the lowest prices is going to help with sales, but Amazon also wants really happy customers when it comes to getting their deliveries delivered extremely fast. The fact that the buy box is also geographical is something to understand when you are making your pricing and whenever you’re understanding how your sales are impacted by the buy box.
Stephen: I’m in Texas, and say someone else is in California. If I go to Amazon.com and I am looking to buy something, I might see a buy box because there is an item in a Texas warehouse, but somebody who is in California, they might see a different buy box because the item that they’re wanting to buy happens to be in a California warehouse. Now, the prices might be really similar to each other, but because I’m in Texas, I’m going to see the buy box for the item that’s going to be shipped to me the fastest, and someone in California, they might see a different buy box simply because they can get it faster, knowing that sometimes, you know, same-day shipping can be done at no extra cost to Amazon because the item’s just right around the corner at a warehouse.
Stephen: The buy box is geographical, so when you are looking at Amazon, you might see a buy box that’s completely different than someone else who sees it at the exact same time from a different location. This is another reason why Amazon decides to spread out all of our inventory all across the United States. They want to have as much of our stuff spread out and at the locations that are closest to the customers who buy them the most. That helps us understand why Amazon might send a shipment to five or six different fulfillment centers. It’s because they want those items to be closer to their customers.
Rebecca: That’s a really good point to keep in mind, because I know that sellers, when we’re putting together our shipments to send in, we get frustrated at times either that our shipments are split up and we’re having to send things to different warehouses, when we would like to just send it all to one warehouse, or we send it in and it’s checked in to a distribution center and then immediately goes into being back-ordered instead of just being live and available for sale, and we get frustrated with that.
Rebecca: Ultimately, all of that is part of Amazon’s system, and it’s working. You know, ultimately it’s working for our good as sellers that the system is in place, and that customers are going to be able to get items that are close to them and can be shipped quickly. Many customers are just dependent on that Prime shipping or next-day shipping, and so it’s something to keep in mind, that the buy box is geographical, and that’s a big part of why our shipments are split up the way they are at times. Okay, tell us one more, another factor. Why should we work to understand the buy box on Amazon?
Stephen: One thing you need to understand is that the buy box is for items that are in new condition only. Every once in a while there’ll be a used buy box that’s going to be underneath the new buy box, and the used buy box goes for items that are mostly media items, where you might buy a used book or a used CD or something like that. Most of the items, 99.9% of items that you’ll find in the buy box, is for new condition only. If you’re trying to sell an item that’s used or collectible condition, then you’re not going to get the buy box, but that’s okay. A lot of people who are looking for used or collectible condition items, they’ll click that little link that says, “15 other sellers at other prices at this link.” They’ll do the little extra click to find out the other options for used or collectible prices.
Stephen: If you’re selling something new, the buy box is just for you, and so that’s really good to understand so that, you know, you want to make sure that the items you’re selling are actually in new condition, that they follow Amazon’s guidelines for what is considered new. I say new, but the easiest way to define new according to Amazon guidelines is gift-quality condition. If you see something all scuffed up or scraped or something that’s opened, you don’t want to try to sell that as new. You want your customer to get a brand-new, gift-quality condition type item, and that item will show up in the buy box.
Rebecca: Okay. Springing off of that point, because I know you mentioned about media and looking at new versus used and who gets the buy box, can you talk a little bit about when Amazon is the seller and how that influences who gets the buy box?
Stephen: Absolutely. Amazon obviously is a seller just like third-party sellers, and most of the time, though, when Amazon has the opportunity to have the buy box, they’re going to keep the buy box. It’s pretty rare times where Amazon decides to share the buy box with third-party sellers, and one of the reasons why that is is usually because Amazon is priced the lowest, and Amazon does not want to have any type of competition, and they want to make sure that they get the sales. A lot of third-party sellers can’t even price low enough to make any money from making sales off of those, and so Amazon usually just keeps the buy box for themselves.
Stephen: One of the good things you can do, though, is use a tool called Keepa. That’s K-E-E-P-A. It’s a tool that I use. If you want more information about it, you can go to fulltimefba.com/keepa, but it’s an online tool that tracks pricing history, sales rank history, and shows you in the past when Amazon’s been in stock and when Amazon has been out of stock. If I remember searching for an item, sourcing an item, I’ll check and see. Hey, has Amazon been in stock on this recently? Does Amazon go in and out of stock a lot? If Amazon’s in and out of stock a lot, I’ll probably buy the item, knowing that Amazon’s going to go out of stock and I can get the buy box when Amazon’s not in stock. If it shows that Amazon’s been in stock for a long period of time, then I might just pass on sourcing that item, knowing that Amazon is not going to share the buy box.
Stephen: Now, the most-often time when Amazon does share the buy box is when the third-party seller is priced significantly less than Amazon is. Maybe you got the item at a garage sale or thrift store. You’re able to have really high margins on this, still selling it at a lower price than Amazon is selling it at. Then they’ll probably share the buy box, because they also see that you just may have one in stock, and they’re okay not sharing the buy box when one sale is all that is the difference. That’s good to know when it comes to deciding if you want to compete against Amazon, or if you just want to pass and move on to other inventory that might not be as competitive.
Rebecca: Yeah. One thing to note with all of what you’re talking about with Amazon and sharing the buy box is that these are general rules, and that kind of applies to everything we’re talking about regarding the buy box, that it’s general rules and there’s always going to be exceptions, and there’s always times when you do things exactly the way you always have on every other listing that you’ve ever been on on Amazon, and it is different.
Rebecca: Just to keep in mind, there are some exceptions. There’s some categories that work differently. Books and media works differently, as far as Amazon’s pretty much not going to share the buy box on new media, new books. That just is something that you just need to know, and we stay away from that completely. We’re not going to try to sell new books and compete with Amazon. In shoes also, there can be some differences in how the buy box works when Amazon’s a seller in that category. All of that to say we’re talking general rules here. We can dive deep on some of these topics in a future podcast or a blog post, but that’s kind of our general take on how the buy box works.
Rebecca: Okay, so going from there, as promised, let’s go a little bit deeper into winning the buy box, because once you know as a seller that I need to be in the buy box and I need to be getting as much time in the buy box as I can, how do we do that? How do you win the buy box, Stephen?
Stephen: It’s a really good question, and it is a closely-guarded secret at Amazon. They do not release this algorithm that they use to decide who gets the buy box. Not even some of the really high workers at Amazon know this. In fact, I think at a recent Amazon selling partner summit conference that Rebecca and I went to, I think they said there’s only like five or six people who actually have that information in all the world. What we have done on our side is to take, you know, years and years of experience of selling on Amazon and try to figure out, as best as we can, the algorithm.
Stephen: We know that the algorithm is composed of at least five aspects, and so we’re going to walk through these five things with you and just kind of help you increase your chances of winning the buy box. The first thing is to make sure that you are a professional seller on Amazon. That means you’re paying the monthly fee to sell on Amazon. You are signed up with Amazon as a pro seller, and that is something that will really … that just gets you in the door when it comes to winning the buy box.
Rebecca: I just want to clarify on that. What you’re saying is if you don’t pay the monthly fee, the $40 a month fee to be a professional seller, you’re paying per item a fee. What is it, 99 cents per item?
Stephen: Right, 99 cents.
Rebecca: If you’re not a professional seller, you’re considered an individual seller, right?
Stephen: Right. That’s the terms that they use right now.
Rebecca: If you are going the individual seller route, you are not eligible for the buy box at all. Is that correct?
Stephen: I think that you might be able to get the buy box as long as there are no other pro sellers selling that particular item, but if there are pro sellers selling that item, then your opportunity or your chances are really lowered. Being a pro seller will vastly increase your chances of getting the buy box, compared to individual sellers who are not paying the $40 a month fee.
Rebecca: Okay. That’s good to know, because that’s a question we get asked pretty regularly by people in the Facebook group is, “I’m not selling that much right now. Is there any benefit to continuing to pay the $40 a month when I’m not selling as much,” and there’s a lot of factors that go into it, but a huge one then is your eligibility for the buy box, so that’s good to know.
Stephen: Right. The fact again, we’ve said it before, but 75 to 80% of all sales on Amazon come through that buy box. You need buy box action going on to be able to get those sales, to be able to work up your profits. I highly recommend being a pro seller.
Rebecca: It kind of becomes like a cycle that feeds upon itself or a self-fulfilling prophecy, almost. You know, I don’t want to pay the fee because I’m not selling enough, but if you don’t pay the fee, you’re not going to sell enough.
Stephen: Exactly. Exactly right. The second thing that will help you increase your chances of winning the buy box is being priced competitively, and notice that I did not say, “Be the lowest price.” I said, “Be priced competitively,” because there is a big difference. If you just set your price at the lowest price possible, sure, you’re probably going to get the buy box, but you also want to make sure that you make money on Amazon. The buy box, again, rotates, and so it’s not always going to be the lowest price that’s going to be seen in the buy box.
Stephen: You want to be priced competitively, and I think the comfortable percentage rank to be close to the current buy box is about 2 to 5% of that price. If you’re priced somewhere 2 to 5% close to the current buy box, then that will help you get in that buy box rotation, as would be considered being priced competitively.
Rebecca: You’re saying that your price could be 2 to 5% higher?
Stephen: Yes, and you could still get a percentage of the buy box rotation.
Rebecca: Okay. That’s good to know, so you don’t have to have the absolute lowest price?
Stephen: No way. Absolutely not.
Rebecca: Okay. Talk to us then about seller metrics. How does that go into who gets the buy box?
Stephen: Again, we’ve come back to this many times. Amazon, the most customer-centric website out there. They want to have the happiest customers possible, and so Amazon will reward those who have better customer selling metrics. Your performance metrics, your customer feedback scores, all of that put together will help you increase your time in the buy box. That’s why it’s important to make sure that you keep a high feedback score. That’s why it’s important to make sure that, if you’re buying an item, you make sure that you grade that particular condition correctly and you don’t undersell a customer, undercondition an item. You want to make sure that you have the happiest customers possible, so that you can increase your customer metrics and increase your time in the buy box.
Stephen: When it comes to my own personal feedback, I use a tool called Feedback Genius. It is a genius tool that automatically emails my customers the day they are going to receive their item in the mail. Feedback Genius is able to connect to my Amazon account and knows and follows the UPS tracking or whatever type of delivery tracking that goes on, and they know when my item’s going to arrive to the shipping destination, and they will send my customer a quick email that basically says, “Hey, your item’s going to arrive today. If there’s any problems, please reach out to me. I’d like to fix things as soon as I can, but if everything goes great, I would love an honest feedback score, and here’s a link where you can give me a feedback score.”
Stephen: Really good. It’s providing a service, letting people know that their item is arriving today. It cuts off negative feedback ahead of time by saying, “Hey, if there’s any problems, reach out to me,” and if everything goes great, it gives them a quick and easy link to leave me a positive feedback. Feedback Genius has helped increase my score a lot and helped me eliminate a lot of my negative feedbacks, because another quality thing about Feedback Genius is that it sends me a text when I get a neutral or a negative feedback, so I can go in and contact the customer, or ask Amazon to remove it if that particular feedback violated Amazon’s feedback policies, and I’m able to get negative and neutral feedback removed that way, and it’s helped increase my score. With an increased feedback score, I get more time in the buy box, which helps lead to more sales, which helped lead to more profits, so it’s a win/win all around.
Rebecca: Okay. Going from there, in addition to seller metrics and your price and being a pro seller, talk to us for a minute about how much inventory you have in stock and how that might impact how much time you’re getting to spend in the buy box.
Stephen: The items that are in the buy box, a lot of times customers like to buy multiple quantities, and so if you happen to have multiple items in stock, you will get a little extra percentage of the buy box rotation time. Knowing that customers like to buy multiple items, Amazon wants to make it easy and to have them all buy from you. If have you multiples in stock, that will also help you increase your buy box time so that, you know, customers can be happy getting the multiple items that they’re wanting.
Rebecca: All right. That makes sense. That’s pretty logical. Then we’ve got one more point that we wanted to talk about in how to win the buy box, and this is a big one for a lot of people as well in addition to all these other factors that we’ve gone over. Talk to us about how important it is to be an FBA seller.
Stephen: Yeah, being an FBA seller is just crucial when it comes to having the Amazon buy box. Very rarely does Amazon ever put a merchant-fulfilled seller in the buy box. Merchant-fulfilled meaning they’re working from their home, they’re shipping out the orders to customers themselves. Amazon wants to have FBA customers happy, and so they want to have those FBA shipments shipped out from an Amazon warehouse, so Amazon prioritizes sellers who are selling via FBA with more buy box time, and this is also really important.
Stephen: Amazon customers also tend to lean toward FBA sellers, the merchant-fulfilled sellers. They know that they are going to get their items in an expected time frame. They know they have a specific type of relationship with Amazon, knowing that they can do easy returns or fix any particular problems. With each individual merchant-fulfilled seller, there’s a lot of Amazon customers out there who are like, “I don’t know if I’m actually going to get a legitimate item. I don’t know if it’s going to take … it says it’s going to take two days, but is it going to really take two days or going to take a week?” They have a better trust factor with Fulfillment by Amazon sellers, customers do, and so Amazon rewards that by giving Amazon FBA sellers more time in the buy box. It really helps people to have that kind of trust, which helps lead to more sales.
Rebecca: That’s something we’ve talked about in the past, how important it is to be FBA versus merchant-fulfilled, and a lot of that, in the past we’ve kind of gone off of anecdotal evidence for that. At this Amazon selling partner summit we went to in the past few weeks, they told us that the number one filter that is used by customers on the Amazon website is to show Prime offers only, and that is Amazon as a seller or third-party FBA sellers. If customers are, first off, the filter that they’re using every time when they go to the page is the Prime filter, again that shows you. That’s Amazon data showing you that it’s really important to be an FBA seller.
Stephen: Yeah, absolutely. That was huge, and it was really a shock when I first heard that. Then after I started thinking about it, I started, “Oh, yeah, that makes sense, that that would be the number one filter,” but yeah, you want to take advantage of that. Get your items to an Amazon warehouse instead of storing it at your house, and that will help you get more time in the buy box and more sales.
Stephen: I do want to walk you through really quickly … and I’ll even give you a link on how you can find out more about this … of how to know which items in your inventory are buy box-eligible. If you go to Seller Central and you click on the little Inventory tab, you can click Manage Inventory. In your preferences, you can click and show whether or not your items are buy box-eligible. I’ll give you a link so that you know where to find that. If you go to fulltimefba.com/winthebuybox, we’ll talk you through step by step on how to know exactly which items in your inventory are buy box-eligible.
Stephen: Of course, any of the links that we talked about during this podcast, you can go to fulltimefba.com/2, and that will give you Episode 2 links and show notes for this podcast. We hope that this podcast has been helpful for you to not only understand the buy box, but give you some content that you can go out, make some changes, and actually start winning the buy box more often and see the sales start to increase. Again, for more information, fulltimefba.com/2, the number 2, for the show notes for this episode, Episode 2 of the Full-Time FBA podcast.
Stephen: Now what we’re going to do is turn the tables, and I’m going to ask Rebecca our lightning-round questions. If this is the first episode you’re listening to, at the end we’re going to be asking our guests the lightning-round questions to get some fun facts about them, some stuff that’s helping them out that can also possibly help you out. Are you ready?
Rebecca: I’m a little bit nervous, because anything that’s lightning speed … you talk faster than I do, I think, so let’s just slow it down. It’s the lightning round, but I’m going to talk slowly.
Stephen: We’re going to have a chill lightning round.
Rebecca: I’m pretty chill right now.
Stephen: Okay. My first question for you, in the slow-motion lightning round …
Rebecca: The slow-motion round.
Stephen: What’s your favorite thing to do when you’re not working on your Amazon business?
Rebecca: I have a few different things that I really love to do. The thing that comes to mind right now is cook. I really love to cook.
Stephen: She’s a good cook. I’m lucky, you guys.
Rebecca: I’m glad that you think so, because I cook for you the most of anybody, but yeah, I really love to cook. I love to plan meals and I love to read through recipes and just think about … I think about food a lot. I’m hungry all the time, and I’m always thinking about what are we cooking for dinner and how can I make a fun lunch and that kind of thing, so that’s the thing right now that I’m thinking about that I like to do outside of Amazon. There’s other things too, but that’s the main one.
Stephen: That sounds good. What non-Amazon-related book are you reading that has had an impact on your Amazon business?
Rebecca: That I’m reading right now? Can it be something sort of not related, but …
Stephen: Sure.
Rebecca: … assuming it’s a good book? I think it’s a good book for business and for relationships in general, but also it can really impact your business, depending on what your business is. I’m reading this book right now called I Think You’re Wrong But I’m Listening, and I highly recommend it. It’s by Beth Silvers and Sarah Stewart Holland, and they have a podcast that I really love called The Pantsuit Politics podcast. The book that I’m reading, I Think You’re Wrong But I’m Listening, it’s been really great for helping me to think through how to have grace-filled conversations with people that I don’t always agree with, and it’s been good for me.
Rebecca: Many of you probably know we moderate a Facebook group, the Full-Time Facebook FBA group, and it’s been really helpful to me as I’m reading through it to think about how I can use the conversational strategies that they’re talking about as I’m interacting with people who I probably don’t know in real life, for the most part, the people in the group, and thinking through how to interact with them in a grace-filled, loving way even when there’s disagreements, because that does happen in our group. Even though we’re trying to build a positive, encouraging atmosphere, there’s times when there’s disagreements, and so I don’t know.
Rebecca: I’ve really been enjoying that one. That doesn’t really fit in with Amazon business, but it does because we learn a lot from people in our group, and so it’s helped me to be able to interact with people and continue learning from other sellers on Facebook.
Stephen: Absolutely. If you’re not part of our Full-Time Facebook FBA group, come join us. It’s a fun place to be, to hang out. We have thousands of Amazon sellers who are all helping each other reach that goal of making a full-time income with part-time hours with Amazon, and you can find out more information about that. Fulltimefba.com/facebook. We just ask you a few questions to make sure you’re not a robot or a spammer before we let you in the group, but when we find out that you’re real and you’re really wanting to learn from all of us about Amazon, we’ll let you into the group, and it’s a fun place to be. Last question in our slow-motion round, what are you most excited about when it comes to the future of Amazon?
Rebecca: Well, for me personally, I continue to be excited about the fact that, even though it’s not passive income on Amazon, we are at a point now with our business that we can … we’ve automated a lot of different steps in running an Amazon business and we’ve outsourced different aspects of it, so I’m really excited about, in the days ahead, continuing to just grow the business that we’ve already got set up, but it also has put us in a place where we have time to learn. Since there’s a lot of tasks that I don’t even take part in every day in our business because we’ve outsourced it, somebody else is taking care of it for us, it gives us more time to learn and to find new ways that we can expand in other areas, and that to me is really exciting. That’s something that took us a while to get there, but I’ve really loved that we’re at that point now, and I am glad looking ahead that that’s the point we’re at.
Stephen: Yeah, and some of those topics are stuff we will talk about in future episodes of the Full-Time FBA podcast, about outsourcing and scaling your business and finding times where, you know, you have Amazon taking care of processing your shipments for you and shipping to your customers, and you’ve got other parts of your Amazon business to outsource, that helps really free you up to live a more flexible life, and so we’ll come back to that in a future episode.
Stephen: For more information about Full-Time FBA podcast, go to fulltimefba.com/podcast. We’re running a contest right now. If you go to that link, fulltimefba.com/podcast, you’ll be able to enter into our launch contest, have a chance to win cash and courses from us and all sorts of other goodies, so be sure you take advantage of that. Then, if this podcast episode has been helpful for you, we’d love a review. Go and leave us a review on iTunes and give us an honest review of what you think of the show, and we will read every single one of those. It’s fun to read your reviews, so go leave us a review.
Stephen: Well, that’s it for today. Thanks so much for hanging out with Rebecca and I. It’s been good. We’ll come back soon. Next time we’re going to be talking about Jessica Larrew from The Selling Family. We’re going to hear about her journey, hear about retail arbitrage and how that’s impacted her Amazon business, and we can’t wait to share with you more ways that you can turn part-time hours into a full-time income with Amazon FBA. Thanks for joining us, everybody. Have a great day.
Rebecca: Have a great day, everyone. Thanks for listening.
Stephen: Bye.
Rebecca: Bye.
Announcer: That’s all for this episode of the Full-Time FBA Show, so head over to fulltimefba.com/podcast, where you’ll find the show notes and links from this episode. While you’re there, subscribe to our newsletter, where you’ll get several free downloads of our popular and helpful Amazon FBA resources, including a free e-book. Now, take action to what you’ve learned today, so you can find success at turning part-time hours into a full-time income with Amazon FBA.
Bob says
I understand that Amazon will refund professional seller fees for any month nothing is sold. All you need to do is ask. Is this true?
Stephen Smotherman says
I have never heard of this before and it sounds too good to be true. I doubt this is true. But if you have a source directly from Amazon, then let me know.
Tina Stout says
I have heard this too. Its posted in many discords. Others have said they have gotten refunds.
Stephen Smotherman says
I guess it never hurts to ask if you find yourself in that situation.