When Amazon loses or damages one of your inventory items, it is their policy to either 1) find a replacement for your lost/damaged inventory, or 2) reimburse you the replacement value of your lost inventory (less any applicable FBA and selling on Amazon fees, of course). This is how most people imagine this reimbursement policy
How to Request Reimbursement for Damaged Amazon FBA Removal Orders
Sometimes when we create a removal order, the items we have sent back to us get damaged. Maybe you decided to have a pair of shoes sent back and the Amazon warehouse shipped the shoes back in a plastic bag causing the shoe box to get crushed beyond repair. Or maybe you returned a toy